A systematic approach to identify problematic situations in the technical customer service
Abstract
A systematic approach to identify problematic situations in the technical customer service
Incoming article date: 18.01.2025A project is a single system, an interconnected network of elements: participants, resources, processes, and goals. This relationship is critically important for successful implementation by the technical customer service. Processes that are clearly defined and managed ensure consistency and efficiency. Therefore, project design and management requires a systematic approach that takes into account all relationships and strives to optimize each element to achieve a common goal. A system approach is a method that considers a problem or task in terms of its interrelationships and interactions of all elements of the system. In the context of a technical customer service, this approach can be particularly useful for project management, process optimization, and work efficiency improvement.
Keywords: construction project, technical customer, planning, technologies, risks, system approach, project management, documentation of processes, construction site, system