Formation of the system of production quality assurance based on the use of the process aproach
Abstract
Formation of the system of production quality assurance based on the use of the process aproach
This article is dedicated to theoretical issues of development of the production quality improvement system in the small- and middle-sized enterprises. This system is based on the process-based approach. Briefly the theoretical issues of process-based approach and the main concepts are given. The concept of production quality improvement system and the distinctions from well-known process-based quality management are also given. Objectives and principles of this system are defined by the authors. Also the recommendations by selection of method of assessing the effectiveness of the system.
Keywords: quality production management, process-based management, quality management system, small- and middle-sized enterprises