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The development of a chatbot in the social network "VKontakte"for an educational organization

Abstract

The development of a chatbot in the social network "VKontakte"for an educational organization

Epryntseva N.A.

Incoming article date: 19.08.2023

It is reported that recently, in many sectors of human activity, there has been an increasing interest in involving chatbots in company, organization or firm websites and in various applications to provide necessary assistance. This article deals with the current definitions of a chatbot and artificial intelligence. A chatbot is a computer program that imitates human speech using artificial intelligence. Artificial intelligence is a science and technology based on such disciplines as computer science, biology, psychology, linguistics, mathematics, and engineering. In the educational field, chatbots are useful for providing guidance and information about courses, admission processes and procedures, academic programs and academic services. However, these virtual assistants have limited mechanisms that could help the teaching and learning process. Attention is drawn to the fact that these mechanisms should be beneficial to all people involved. For this reason, the Voronezh State Industrial and Humanitarian College (GBPOU VO «VGPGK») was identified as the subject area in the development of a chatbot in the social network "VKontakte" for the page of an educational organization.The article considers the possibilities of using chatbots in the social network "VKontakte" for an educational organization focused on students and their parents. The article gives information about the development of the client part of the chatbot, namely the possibility of launching an electronic assistant using the page of the social network, the description of the data storage system for the chatbot and the server part. It is specially noted the variants of solutions for realization of a chatbot and the functioning of a chatbot.

Keywords: chatbot, website, server, client part, applications, social network, "VKontakte", mobile devices, artificial intelligence, computer program, information, educational sphere, message, training, data storage, electronic assistant