Organizational conflicts are a natural and integral part of any process. In modern control theory, it is proposed to use various adaptive control structures to solve such problems, in particular, with reference or configurable models in the control loop. A cognitive model of adaptive management of organizational conflicts with a configurable model in the management loop is considered. Embedding the model in the control loop allows you to integrate information about the dynamics of process characteristics. Based on information processing, a variant of controls for de-escalation of the conflict is proposed. The model in the organizational conflict management loop is essentially an intelligent conflict situation analyzer. It presents options based on the accumulated and processed information within the framework of known precedents for their solution. The core of such analyzers is a simulation model based on the system dynamics paradigm. The built simulation model allows you to evaluate and predict the impact of factors, ways to stabilize and manage organizational conflicts, taking into account the main parameters. In accordance with the concept of adaptive management, the model can be configured for the current values of the conflict situation parameters and, in accordance with the already tested options, can offer management in a specific situation. The use of the system dynamics paradigm in the model for building an effective forecast is focused on the strategic level of management.
Keywords: cognitive model, simulation model, conflict, escalation, contour, management, de-escalation, organization
This scientific study presents an analysis of organizational conflicts, as well as problematic aspects of activity in contemporary realities. The effect of organizational conflict on the effectiveness of an individual is shown. The urgency of researching the problem of the activities of the organization’s employees in the context of organizational conflicts, as well as ways to solve them, is given The analysis of the cognitive model. As factors used to reduce tensions in a team, it was proposed to introduce factors for raising qualifications and organizational culture. These factors will influence the target factor - performance. In the course of simulation modeling, it was found that by carrying out activities to improve the skills of employees, measures to increase the level of organizational culture of employees, the organization seeks to reduce tension in the team and, as a result, there is less staff turnover.
Keywords: simulation modeling, cognitive modeling, functional structural analysis, visual analytics, conflict, organization, model, social tension
The absorbing apparatus serves to extinguish the impact when the wagons cohere and move. Most of the energy, about 80%, in this system is absorbed by a friction unit consisting of a friction wedge and a fixed plate. Absorption of energy in this system occurs due to the work of frictional forces arising during longitudinal motion of the pressure wedge with respect to the friction plate. Due to the large shock-frictional loads, intensive wear and destruction of the cermet cake occurs, which adversely affects the energy capacity of the absorbing apparatus. To eliminate these shortcomings, studies were conducted to create a new material. After numerous experiments, a composition was obtained with the optimum content of components, which maximally satisfies the working conditions of the friction unit and the requirements imposed on these devices.
Keywords: absorbing apparatus, friction unit, cermet, wear resistance, friction plate, powder material, sintering technology
The article discusses the technological capabilities of application of vibratory mechanical hard lubricant coatings on the basis of MоS2 to improve the surface quality and operational properties of parts made of aluminum with an oxide coating.
Keywords: vibration treatment, the vibration mechano-chemical coating of solid lubricant, combined methods of treatment
The project for creation of the first in Russia Engineering Forum of scientific and technological activities, social and technological entrepreneurship “Rozmysly” is presented, this forum develops the principles of an open public interdisciplinary electronic environment. The substantiation of the social significance of the project is given. The new project implies involving an even wider range of practitioners, research engineers, young scientists, applicants, graduate students, students and even senior pupils in scientific engineering knowledge by providing them with the opportunity to publish, read and discuss the results of promising research and development works, engineering solutions, inventions and rationalization or innovative proposals in the form of an electronic preprint. Conceptually, the project represents a new culture of scientific publications based on global and mini Internet platforms. It is shown that the basic advantage is achieved through the implementation of an open access initiative. From the date of publication, the material is available for the widest possible range of readers. The project is a kind of an interdisciplinary scientific and technological engineering forum.
Keywords: site, Internet platform, engineering forum and storage, open access, preprint, foresight
he article analyzes the different forms of integration and cooperation of industrial enterprises from the standpoint of the possibility of capitalization of their resource potential. Under-cap resource potential refers to the process of institutional modernization resource binding interactions of subjects for the growth of economic potential, both the subjects and formed or integration structure. Sources allocated resources capitalization growth industry. The main directions of the capitalization of resources for industrial enterprises operating in the composition of the integrated structure. It is shown how to attract more participants interaction (financial institutions, research organizations, government agencies) promotes the growth of capitalization. Proposed indicators to measure the level of capitalization of the resource potential of integration structures. It is concluded that the choice of form of integration cooperation should be defined as the interaction of the participants goals and objectives of regional development. The article is intended for a wide range of readers
Keywords: industry, market capitalization, innovative capacity, integration cooperation, modernization, a synergistic effect of non-commodity development
In clause the opportunity of use balloon cable system descent to transport operations in remote mountain conditions is described. Dependence of system on wind influences is reflected. Proceeding from this, the design procedure of dynamic pressure which arise in the top suspension bracket of system is resulted, in view of mobility of a balloon under action of a wind. The technique allows to estimate the pressure arising in the top and bottom points of a suspension bracket at change of force of a wind, lengths of a suspension bracket, a corner and speed deviation of a balloon.
Keywords: Cable balloon system, timber transport operations, fluctuations of a rope, dynamic pressure of a rope
The article analyzes the demographic dynamics and settlement communities in the North Caucasus regions and territories of the South of Russia in the post-Soviet period. Fixed basic forms, directions and scope of migration, as well as gender and age structure of some communities. Understands the complexity of the interaction of host South Russian ethno-cultural communities and the North Caucasian diaspora, explores the peculiarities of "Slav-North Caucasus" etnokonfliktnogo capacity in urban areas and rural regions of the South of Russia. Outlines possible prospects of development of the North Caucasian communities within the "Russian dance" South macro-region
Keywords: North Caucasian diaspora, South Russia, population distribution strategies, migration activity,ethnocentric potential
The article analyzes the population dynamics, habitat settlement in the Rostov region of Ukrainians and Armenians, representing two major regional diaspora. We study their complex demographic and spatial relationship in the post-war decades, and in the post-Soviet period. The reasons rapidly declining regional Ukrainian community in the late twentieth century - beginning of the XXI century. Predicted the most likely scenario, the demographic dynamics of the two diasporas in the coming decades, examines the role in this process of modern Ukrainian crisis caused by the influx within the scope of large numbers of refugees.
Keywords: Ukrainians and Armenians, regional communities, and the number of resettlement, ethno-cultural structure of the Diaspora
The problems of finding and implementing provisions increasing the competitiveness of domestic production due to the effective capitalization of resources , which is a set of multi-level institutional processes and management actions to ensure efficient binding of economic resources for the modernization of innovation based on the reproduction processes in the enterprise. Shows a conceptual view of the process of strategy formation capitalization resource industries in the cluster. A scheme of structure-function relationships of subjects clustered relations conditional capitalization of resources.
Keywords: capitalization of resources, institutional bondage, clustering relationships, competitive potential, enterprise, innovation development
В данной статье приводятся примеры стандартных и не стандартных точек контакта с потенциальными клиентами, описаны механизмы их выявления, а также приведены примеры из практического опыта работы авторов по данной теме. Дано определение понятию «клиентоориентированнсть» с точки зрения клиента, и предложены варианты, где применима данная стратегия. Поднят вопрос о качестве обслуживания и что стоит за этим пониманием для клиента, чего он ждет от сферы услуг и на что рассчитывает. В статье рассмотрены этапы анализа точек контакта, приведены примеры влияния этих точек на формирование лояльного отношения клиента к качеству услуг.
Keywords: услуга, точки контакт, идентификация, стратегия, анализ, клиент, потребитель, контакт, точки взаимодействия, ориентация на клиента